Privacy Policy
Last Updated: 09/24/2025
Exceed Lending (“we,” “us,” or “our”) respects your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us via SMS for account notifications and customer support.
Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, mailing address
- Loan application details and associated documents
- Communication preferences, including SMS opt-in status
How We Use Your Information
Your information is used to:
- Provide services, including loan updates and account notifications
- Deliver customer service via phone, email, or SMS
- Send transactional or informational messages (e.g., application status, reminders)
SMS Communications
By opting in via web form, phone, or written consent, you agree to receive SMS communications
from Exceed Lending related to:
- Account status updates
- Customer support messages
- Appointment confirmations or alerts
Message frequency varies. Message and data rates may apply.
Reply HELP for support or STOP to unsubscribe.Data Sharing
We do not rent, sell, or share SMS opt-in data or consent with third parties for marketing purposes.
“All categories exclude text messaging originator opt-in data and consent; this information
will not be shared with any third parties.”
We may share your information with service providers who assist us in delivering SMS messages or managing our communications systems.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Your Rights
You have the right to access, update, or delete your personal data. You may also opt out of SMS at any time by replying STOP.
Contact
If you have questions about this Privacy Policy or our data practices, contact us at:
833-567-8899
14241 East Firestone Blvd, Ste 400 | La Mirada CA 90638
Exceed Lending is a properly registered